Frequently Asked Questions | Stowe Mountain Rentals

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FAQ’S

  • What is the cancellation policy

    https://stowemountainrentals.com/spruce-peak-lodge-cancellation-policy/

  • Are all your properties located on the Spruce Peak / Stowe Mountain Resort Property?

    Yes, All of our properties listed are located on the Spruce Peak Property / Stowe Mountain Resort steps from the lifts. We do not rent homes off property.

  • Where do I check in?

    Guests staying inside the Lodge At Spruce Peak will check in at the front desk, which is open 24 hours. For guests staying at any other properties not within the Lodge, instructions on entry will be sent 24 hours prior to your stay.

  • Does it include valet parking?

    If you're lodging at the Lodge At Spruce Peak, valet parking costs $35 per night per car. Alternatively, complimentary parking for one car is provided in the outdoor garage. For guests staying at our other properties outside the Lodge at Spruce Peak, please inquire about the parking arrangements at each respective location, as they vary.

  • Can I use the hot tub and pool?

    Rentals inside the Lodge At Spruce Peak have full access to the outdoor pool & hot tub. For guests staying at our other properties outside the Lodge at Spruce Peak, please inquire about the hot tub & pool at each respective location it varies.

  • Can I use the Work Out Room

    Access to the workout room at all properties requires a $125 day pass or paid spa treatment of $125 or more. Alternatively, there's a lovely gym available at the Swimming Hole down the road, priced at $25 per day.

  • When is Check in and Check out?

    Check-in time is at 4 pm, and check-out time is at 11 am for all properties. Should early check-in be possible, we'll notify you via text. For guests staying at the Lodge At Spruce Peak, our front desk operates 24 hours a day for your convenience.

  • Can I bring my pet with me?

    Certain properties welcome dogs, pet fees vary by listing so please check the details; Before bringing your dogs, please inquire with us on the hotel pet policy. They do not allow pets to be left un attended in rooms. Pet fees are to be settled at the time of booking. WOOF WOOF! 🐾

  • Is booking online secure?

    We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database. It will only be accessible by those authorized with special rights to such systems. They are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

  • Can I play Golf at the Lodge's Mountain Course?

    The Mountainside course on property is only for club members. You can play at the Stowe Country Club owned by the Lodge right it is located down the Road.